Privacy Policy
Truayu (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our Shopify store.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, payment details.
Account Information: Username, password, and order history.
Usage Information: IP address, browser type, device information, pages visited, and purchase history.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you regarding orders, promotions, or update
Improve our website, services, and customer experience
Comply with legal obligations
3. Sharing Your Information
We do not sell or trade your personal information. We may share information with:
Third-party service providers for shipping, payment processing, and marketing
Legal authorities if required by law or to protect our rights
4. Cookies & Tracking
Our store uses cookies and similar technologies to:
Enhance your browsing experience
Analyze website traffic
Deliver personalized content and ads
You can manage or disable cookies via your browser settings.
5. Payment Information
All payment transactions are securely processed through Shopify Payments or other third-party payment gateways. We do not store full credit card information on our servers.
6. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, use, or disclosure.
7. Your Rights
You have the right to:
Access and update your personal information
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications
To exercise these rights, contact us at:
Email: info@truayu.com
Phone: +91-9350755100
Address: BHEL, S-94, Shivalik Nagar, Haridwar, Uttarakhand 249403
8. Children’s Privacy
Our store is not directed to children under 13 years. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@truayu.com
Phone: +91-9350755100
Address: BHEL, S-94, Shivalik Nagar, Haridwar, Uttarakhand 249403